"Working for one of the largest mining operations in a state the size of Nevada, I am sure you can image when we talk about remote offices, we mean remote. Of course we keep a pretty standard corporate
IT structure with a help desk and a full time staff of 5 that support our approximately 200 users. Our network is composed primarily of Dell desktops and Dell laptops with the majority of the units in
the 2 to 3 year old range. With the systems getting older our need for remote out of warranty hardware support has started to pick up. It's actually the reason we first called Computer Service Now. We
saw on the web that they offered corporate IT support to all of Nevada and after talking with what they call a Tech Special Forces Rep, it looked like
their service would be a good match for our situation."
"Since Computer Service Now is an authorized Dell reseller, our Rep was already familiar with our inventory so that made everything so much easier right from the start. Starting with our new Dell PC
purchases that were approved last year, we use Computer Service Now for both service and new Dell systems sales. Their reps understand our network and can custom configure the Dell systems they know
will be a good fit for our applications. They have saved us a lot of money on our new Dell servers because Computer Service Now can actually sell below the prices Dell has on their website."
--John Engle
Contact Info:
Phone: 877-422-1907
Fax: 800-440-1662
or email: sales@csn1.com
Local Nevada Service provided by these fine Tech Army members:
Phillip Hurbace from PK Electronic Security Solutions in Las Vegas, Nevada
Sam Dunbar from Rentfusion in Las Vegas, Nevada
Greg Bjork from Pro Imaging in Las Vegas, Nevada
Mike Hadley from IKON Office Solutions in Las Vegas, Nevada
John Rice from Rice Technology Solutions in Las Vegas, Nevada
Robert Herman from AAA Management in Las Vegas, Nevada
Frank Graham from Graham Enterprises in Henderson, Nevada
Bruce McArthur from Clearlink Networks in Reno, Nevada
Mike Bracken from Business Computer Rentals in Reno, Nevada
Anthony Klingman from Advancing Computer Technologies in Silver Springs, Nevada
