In 1987, CFR Inc. opened a local computer rental business, Rentacomputer.com. Technicians at CFR Inc. worked solely on equipment for the rental orders and ensured that the rental equipment was maintained and upgraded properly.
We Are Here For You When You Need Us
Computer Service Now is headequarted in Middletown, Ohio five minutes off of I-75. Our shop is able to service hundreds of computers at a time and we will travel anywhere in southwest Ohio to handle your service needs.
In 1991, Computer Service Now opened as the service branch of CFR Inc., handling all of the needs of Rentacomputer.com but also expanding it's services to the local community.
Starting in 2004, CFR Inc. launched an organization known as the Tech-Army. Computer Service Now began utilizing the services of the Tech-Army to offer the same exceptional service it offered in southwest Ohio to the entire United stated.
We offer top-tier service to small and medium businesses.
Experience. Certifications. Expertise. We have it all, and we share it with you.
- Microsoft Certified Systems Engineers
- A+ Certified Technicians
- Net+ Certified Technicians
- 100's Of Years of Combined Experience
- Locally Owned & Operated
- In Business Since 1991
Let us help you solve all of your IT needs, but don't just do so blindly without investigating not only what you want done, but what you need done. We ensure that the solutions you want us to implement not only solve your IT troubles, but fit in with your overall business strategy.
Meet Our Executive Team
We don't believe in just fixing the problem, we believe that finding the cause of the problem is even more important. This saves money by preventing frustrating reoccurances.
We may not be able to fix your computer immediately, but we do believe in setting reasonable expectations and then meeting them. If we give you a date and time, you can rest assured that we will hit it.
Nothing is worse than being left in the dark when it comes to your IT problems. We believe in communicating with you throughout any project and keeping you aprised of everything going on.
We Don't Want To Be Like The Rest
Computer Service Now Strives to be the primier IT firm in the Cincinnati/Dayton region through our high-level of customer service and satisfaction. We believe this can only be achived by following a set of basic rules -
- Listen To The Customer's Problems
- Design A Plan To Fix The Problem
- Solve Any Underlying Causes Of The Problem
- Communicate With Customer Throughout The Project
- Educate Customer On What We Did & Why We Did It
- Show Customer How To Prevent Future Problems If Possible
- Followup With Customer Regularly To Ensure There Are No More Issues
Doctor P.L., Middletown, OhioComputer Service Now has been servicing our office for nearly two decades, and I have yet to find a problem which they could not solve. Their low turn-over of staff means that I get consistantly knowledgable technicians who are familiar with my setup and understand my needs. They are professional, courteous, and friendly. We are happy to have a great business relationship with Computer Service Now and look forward to many more years together.
Jessi T., Springboro, OhioWe've used 5-6 different computer companies to service our network, and none have been as thorough and helpful as CSN. We aren't very computer savvy and their techs still can figure out what we're talking about and how to help us. They blocks of time give us a great discount on our work and really help cut out a lot of paperwork for us.