Services
IT help desk plans
Help for your staff: password resets, email, printers, slow PCs, and new software, handled by a local team.
Your staff should not have to fix their own computers. A help desk plan gives them one number to call during business hours and a technician who can fix the problem and note what was done.
When a problem needs hands on the hardware, a technician comes to your office in southwest Ohio.
Plans are sized to your staff count and the devices you use. Ask for a quote and tell us how many people and computers you have.
What is included
- Phone help for your staff
- On-site visits when a problem needs hands on the equipment
- Account, password, and email help
- Printer, scanner, and peripheral troubleshooting
- New-user and new-software setup
- A record of each request and its fix
Related services
- Managed IT servicesA monthly plan that covers monitoring, patching, antivirus, backups, and help when something breaks, for businesses without a full-time IT person.
- Microsoft 365 and Google WorkspaceSetup and administration of Microsoft 365 or Google Workspace: email, user accounts, licenses, shared files, and moves from older mail servers.
- Device setup and employee onboardingBuying, setting up, and delivering business computers, getting new employees ready on day one, and retiring old devices with their data wiped.
Tell us what is slowing your business down.
Send a few details and we will follow up with next steps and a quote.
Request a quote
A few quick questions about your team, your setup, and what you need help with.
Prefer to talk? Call 513-422-1907